Shipping policy

Konseputo Art Shipping Policy

Last updated: 2025

Order Processing

All items are made to order.
Processing time is typically 2–4 business days before shipment.

Shipping Times

Delivery times vary depending on destination:

  • United States: 7–14 business days
  • Europe: 7–15 business days
  • Asia–Pacific: 5–12 business days
  • Rest of world: 10–20 business days

These are estimates and may vary during holidays or high-demand periods.

Shipping Rates

Shipping costs are calculated at checkout and depend on the product type, destination, and your selected shipping method.

Tracking

Once your order ships, you’ll receive a shipping confirmation email with a tracking number (when available, depending on destination and carrier).

Wrong Address

Please ensure your address is correct at checkout.
We cannot replace or refund orders shipped to an incorrect address provided by the customer.

Lost, Delayed, or Stolen Packages

If your package is significantly delayed or marked as delivered but not received, please contact us at konseputoart@gmail.com, and we will assist you in contacting the carrier.
We may offer a replacement depending on the situation.

Customs & Import Fees

International orders may be subject to customs duties or import taxes.
These charges are the responsibility of the customer.

Questions?

If you have any questions about shipping, reach us at:
konseputoart@gmail.com